TradeFlow
Website Manual
Business workspace

Business dashboard

Manage your buying, stock, sales, orders and customers from one clear business workspace. Your website is managed separately.

Your business

Your business

Welcome back. Your business workspace is ready.

Retail counter

In-Store Valuation

Open the dedicated customer-facing counter screen on the store PC. It is separate from the public website and customer online selling journey, while still using the same TradeFlow valuation engine.

OPEN IN-STORE VALUATION
Live workflow

Transactions in progress

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Green means action is required from the business. Blue means the transaction is being processed internally. Yellow means we are waiting for the customer. Red means the process is complete and there are no further steps.

New customer requests0New requests requiring review
In internal process0Being valued or reviewed
Needs attention0Inspection, testing, repair, final offer or payment
Awaiting customer0Waiting for customer action
Completed sales0Completed customer orders
Core operation

Your business workflow

Existing workflows

Follow each physical item from customer valuation through purchase, Inventory and Selling.

Buying—LoadingCustomer items from valuation through purchaseOPEN BUYING Inventory—LoadingPurchased stock, photos & pre-sales preparationOPEN INVENTORY Selling—LoadingListingsOPEN SELLING Orders & Fulfilment—LoadingPaid orders, shipping and dispatchOPEN FULFILMENT Returns—LoadingReturns & resolutionsOPEN RETURNS Completed Sales—LoadingCompleted customer salesVIEW COMPLETED SALES
BuyingOne item, one transaction, from valuation through purchase. InventoryManage products, properties, photographs and lifecycle. SellingCreate and manage your product listings. OrdersManage customer orders and payments.Completed OrdersView completed retail orders and their transaction history. FulfilmentPrepare, dispatch and track orders. FinancePayments, costs and financial records. Shipping SettingsConnect your couriers and make tested services available when creating shipping labels. Products & CategoriesChoose the products you buy and sell, organise categories, and create custom categories.
Business records

Customers

Tenant scoped

Customer management remains tenant-scoped. Customer records are not shared with other subscriber businesses.

Open Customer Management
Separate website area

Your website

Managed separately

Your website is a set-up and maintenance area, not part of the daily buying-to-selling workflow.

Open Website Area
Business setup

Settings

Business settings

Update your business details, account settings and website connection.

Open business settingsConnect your website URL