Prepare customer shipment
Use the shipping service configured in Settings, arrange the shipment with that provider, then return here to record the shipping and tracking details and send them to the customer.
1Choose the shipping service
These are the services saved in Shipping Settings. Select the service you are using, then open the provider and complete the shipment there.
2Select the paid order
Only paid retail orders appear here.
Item being sent
Customer
Delivery address
3Complete shipping handoff
After booking the shipment, enter the carrier, service and tracking details below. A shipping label or QR code is not required.
Customer will receive
Order item
Shipping service will appear here.
Tracking details will appear here if supplied.
Shipping instructions will appear here.
After the handoff
Once the shipping handoff has been saved, the order is marked as shipped and the customer is told that their item is on its way.
Fulfilment records
Select an order above to see its current shipping handoff.